How to deposit Caution Money in GeM Portal 2025?

Are you trying to deposit Caution Money on GeM Portal but repeatedly facing some problem? If yes, then this blog is for you. Here I will tell you how to deposit Caution Money in GeM Portal, through which banks it is possible, and what common problems should be avoided.

🔍 What is Caution Money on GeM Portal?

Before starting business on GeM (Government e-Marketplace), sellers have to deposit a security amount i.e. Caution Money. This security amount is taken by GeM so that the entry of fake sellers on the GeM portal can be prevented. By the way, this amount is refunded by GeM when you create an account.

✅ Step-by-Step: How to deposit Caution Money on GeM Portal?

Step 1: Login with your GeM ID

First of all go to the GeM portal and login with your GeM Seller ID.
After login, go to “My Account” or Dashboard.
There you will see a notification – “Please complete the Caution Money Deposit”.

Step 2: Go to the ‘Caution Money’ section

In the dashboard or My Account section, you will see an option of “Caution Money”.

Click there and go to the next screen.

⚠️ Common Issue: Caution Money not highlighted?

Problem: Many users see that the “Caution Money” section is not highlighted.

Solution:

The reason for this is that you have not clicked on “Recalculate Threshold Limit”.

Just click on that button and your section will be highlighted.

🏦 From which banks can Caution Money be deposited?

✅ 1. Axis Bank (Online Payment Available)
If you have chosen Axis Bank, then you can make the payment yourself through internet banking.

There is an option to make direct payment from the GeM portal.

✅ 2. ICICI Bank and HDFC Bank
If by mistake you have chosen ICICI or HDFC Bank, then there is no option of online direct payment in it.

You get two options:

Manual transfer through NEFT or RTGS.

Or go to the branch and make a manual deposit.

📝 Live Process: How to deposit online caution money from Axis Bank?

Click on the ‘Add Fund’ option.

Enter the requested amount (eg, ₹2,000).

Select payment option – Corporate or Retail Banking (as per Axis Bank).

If you have internet banking of other bank then choose “Other”.

Select bank and accept Terms & Conditions.

OTP for payment will come on your mobile – enter OTP and click on “Continue”.

After successful payment, you will get a message: “Fund added successfully in virtual account”.

🔁 What to do after adding fund?

Click on “Go Back” button or Logout.

Now you will see that your deposited amount is visible and your GeM ID has been activated.

🛒 Why is Caution Money necessary for filling tender or catalog on GeM?

Only after depositing Caution Money, you can:

Upload any catalog,

Participate in any tender,

And send proposals to government buyers on GeM portal.

❓ Frequently Asked Questions (FAQs)

Q1: How much Caution Money is required to be deposited on GeM?

Answer: This amount is decided according to the previous record of the seller and the threshold limit. Usually it can be up to ₹ 25 lakhs.

Q2: What to do if an error comes after depositing Caution Money?

Answer: Click on “Update Balance”. If it still does not happen, logout and login again.

Q3: What to do if ICICI or HDFC bank is selected?

Answer: Transfer funds manually through NEFT or RTGS or deposit by visiting the nearest branch.

Q4: How long does it take for the ID to become active after the fund is deposited?

Answer: Usually the GeM ID becomes active immediately after the fund is successfully deposited.

🔚 Conclusion

The process of depositing Caution Money on the GeM portal may seem a bit complicated, but if you follow the above steps carefully, then this process is completely easy and safe. Make sure you choose the right bank and do “Recalculate Threshold”.

Hope you have got all the information about the security amount deposited on GeM. If you still have any questions, then comment below – we will definitely answer. Also, there is a video on my YouTube channel which you can go and watch by clicking here.